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Whitney Hess » Pleasure and Pain » User Experience is Not Enough

by Antonios
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Published on: September 4, 2012

See on Scoop.it – got it

Designing the product is all for naught if you don’t first take the time to design the organization.— Whitney Hess (@whitneyhess) April 20, 2012 I’ve (Surprised not to find the words “service design” in this post.)…

See on whitneyhess.com

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